How to book a tour or an experience?

On the TOUR page you’ll find some of our offers. To see all of them, check prices, details and availabilities, go on the TOUR SHOP.
Choose the category you wish. Within each category you’ll be able to change your research, though the category filter.
Once you’ve found the tour you would book, you’ll be able to book it by the section BOOKING.

Do I have to pay for the tour at the time of booking?
In the confirmation email you will receive you will be instructed how to make the payment. Payment must be made within 24 hours of receiving the email. After this deadline your reservation will be canceled.

When do I know that the reservation is confirmed?
Upon payment, you will receive a ticket containing all the information about your experience.

Tours not featured are by request, so you can submit a request by email or via the form on the tour page itself. Remember to always let us know the title of the tour you are interested in.

To cancel a reservation, you can send us an email by the deadlines below.

Tours can be cancelled according to the following terms:

• Year-round except July and August and holidays: free cancellation within 72 hours before the date of service. 100% refund, less any irrecoverable fees to process payment (€0.49 p.ticket)
• Only for July and August and holidays : free cancellation possible within 15 days before. Beyond that time 100% penalty.
• Under 72 h( or 15 days for July and August periods) : 100% penalty. No refund.
• No show : 100% penalty

If you wish to change your reservation, you must request such changes as soon as possible and no later than 72 hours before the date and time of your reservation.

By booking a tour you confirm that you are aware of its cancellation/change policy.
In case of cancellation, please contact us:
tel: +39 351 7817724
e-mail: info@gardaemotion.com

Tours are conducted even in case of rain. If we are not notified by the client to cancel the tour due to eventual bad weather within the above time frame, no refund will be made
In case of cancellation by us due to bad weather, force majeure, or any other reason, we will make a full refund

Payments can be made in these ways:

By bank transfer, with payee
Garda E-motion
Bank: Intesa San Paolo
IBAN: IT66K0306955190100000001531
BIC SWIFT: BCITITMMPIT22

Or with Stripe (which accept all payment circuits)