The following conditions apply:
- within 48 hours before the service date: free cancellation. 100% refund, less any sunk fees to process the payment.
- under 48h: 100% penalty. No refunds.
- No show: 100% penalty
- In case of bad weather: the tours also run in case of rain. If the customer does not report the desire to cancel the tour due to bad weather within the time limits indicated above, no refund will be made
- Cancellation by our agency due to bad weather: we will make a full refund
- Majeure cause forces (eg COVID): full refund or voucher for date change
In case of cancellation or modification, please contact us:
tel: +39 351 7817724